This merchant's return policy depends on whether the item was fulfilled by Amazon.com or directly from the Webstore merchant.
If the item was fulfilled by Past Generation Toys:
Hassle Free Return Policy - Basically, we will refund your purchase for any reason except in the case that an item is opened and it's then decided it's not wanted.
If you don't like or want an unopened item we are happy to offer a refund within 30 days after the ship date. Refunds will be processed through the method by which you paid. Again, all we ask is that the merchandise be in the same NEW and UNUSED condition with all parts included and IN its ORIGINAL packaging for a refund or exchange. If the item you purchased was an open item it must be returned in the same condition as it left us. Shipping charges are NOT refundable unless we shipped the wrong the item.
Please make sure to buy insurance and tracking for your package for your own protection. We cannot be responsible for lost or damaged items. All returned items must be sent to us prepaid. If merchandise arrives, to us, damaged a full refund may not be given. A partial refund may be in order or the merchandise will be returned to the buyer. Although these types of issue are rare please buy insurance and tracking for returns. In the event you need to return merchandise, please contact us first for Return Authorization Number (RA#). Then send the item back to the "Return" address on the shipping label
If the item was fulfilled by Amazon:
Customer may return new, unopened items within 30 days of delivery for a full refund, except during the December holiday period. Items bought during the holiday period will have an extended return period; the holiday period starts on the 1st of November ends on the 31st of December. Items purchased during this period are eligible for a full refund if received by January 31st.
Items should be returned in their original product packaging. The buyer will need to pay for the return shipments; return shipping costs will be refunded if the return is a result of merchant or Amazon error.
All refunds go to the original purchaser. A full refund will be due provided the return is received within the return window.
Replacements and exchanges are not supported; customers can return their original order for a refund and create a new order for the replacement.
Items classified as hazardous materials are not returnable. Please contact the merchant for issues concerning these items.
Instructions on how to return items:
1. Visit the return center HERE to create a return merchandise authorization
2. Print the returns slip and the shipping label
3. Include the returns slip inside the box and affix the shipping label to the box
4. Ship package
You will receive email confirmation when the refund is processed.